Automated outbound healthcare phone calls

Stop waiting on hold and harness the power of AI-powered outbound healthcare phone calls

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HIPAA COMPLIANT

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TRUSTED BY LEADING RCM AND DIGITAL HEALTH COMPANIES

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The image displays the text "West Coast Dental & Orthodontics" in a stylized, wavy font against a plain white background.

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BACKED BY LEADING TECHNOLOGY INVESTORS

**We can handle any outbound call**

If you can dream it, we can do it! Whether you’re a dentist looking to save time with new patients, or a biller looking to streamline your processes, SuperDial can handle any kind of payer phone call with a defined script. We specialize in insurance verification, verification of benefits, claim follow-up, and provider data calls.

Dentists

Insurance Verification

Ask about deductibles, co-pays, and more. Integrate your PMS for further automation options.

Practices

Digital Health

RCM

Prior Authorization

Obtain information on prior authorization for your CPT codes

Practices

RCM

Claim Follow-Up

Need claim denial resolution? We can handle claim follow-up calls and ask about next steps.

Digital Health

Provider Data Attestation

Call an office about the status of a clinician and whether they're accepting new patients.

Digital Health

Credentialing & Enrollment

Inquire about the status of a provider or practice.

Anyone

Any Payer or Provider Call

Use our custom SuperDial script builder to call any payer or provider office for any purpose.

End-to-end phone calls powered by Artificial Intelligence

Instead of having your team dial insurance payers and wait on hold, let our artificial intelligence automate these calls for you. If for any reason our AI can't complete the call, our human fallback team will step in to ensure you receive the required results.

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**Calls customized to your use case**

Build your customized call script

Share the call script your team currently uses, or quickly build one from our customizable templates in our portal.

A document titled "Claim Denial Follow-Up" with several questions related to the processing of a claim, including whether the claim was processed, who the check was paid to, the check amount, and the reason the claim has not been processed.

Place your calls

Whether you want to trigger one call or ten thousand, we’ve got you covered. Our flexible framework allows multiple ways to run your call script:

API Call

CSV Upload

Direct Input on our Portal

EHR/PMS Integration

The image appears to be a claim denial follow-up form, with fields for patient information such as first name, last name, date of birth, and relationship to the patient.

View your results

Receive the results of the calls by API or CSV, as you prefer. Results will also be available for you to view in the portal.

The image appears to be a claim denial follow-up form, with fields for information such as whether the claim was processed, who the check was paid to, and the check amount.

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Seamlessly place calls with our API

Easily place bulk calls with your data by calling our API and retrieve call results via webhook.
Interested in learning more? Schedule a meeting with us and we'll show you around our documentation.

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import requests
    
auth_url = "https://robodialer-service-api-9nc4tlp9.uc.gateway.dev/v1/auth"

headers = { 
   "Robodialer-API-Key": "YOUR_API_KEY",
   "Robodialer-API-Secret": "YOUR_API_SECRET",

response = requests.get(auth_url, headers=headers)

if response.status_code == 200:
   token = response.json()[ "token" ]

ADDITIONAL WAYS TO PLACE CALLS

EHR/PMS Integration: If you’re a provider or DSO, we’ll integrate directly with your EHR/PMS to automate your calls

CSV Upload: If you already have data handy in a CSV, you can simply upload your file to place calls

Direct Input on our Portal: Use our out-of-the-box tool to place calls with conveniently formatted columns

FAQ

Why SuperDial for Billing?

First and foremost, providers trust SuperDial because we save both providers and their patients time and money. This makes for a better patient experience, and by eliminating insurance and billing headaches, providers can focus on what they do best—providing excellent care.

The key benefits you can expect when making SuperDial your biller is seamless EHR integration, fast-tracked reimbursement, affordable rates, and dedicated care. With EHR integration, you don’t have to worry about adding new processes to your existing workflow - you can maintain control of your practice while we do the background administrative work. Our fast reimbursement process means you don’t need to wait on a pay cycle (i.e. receive payment once every two weeks) - you will get paid immediately when the insurance returns the money. Speaking of payments, we charge industry-low rates which means more money in your pocket. Finally, we pride ourselves on expert, dedicated care. Our SuperDial support team is well-versed in the world of insurance billing and will answer any question you have.

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Is SuperDial secure?

Yes. SuperDial uses best-in-class security standards to keep your patients' information secure. Our infrastructure is fully HIPAA-compliant, and we have signed BAAs for all third parties that help us securely process data. For more information, please refer to our Privacy Notice.

Is SuperDial right for my practice?

Our services are designed for any healthcare practice, whether you serve patients virutally or in-person, accept insurance or are out-of-network. We are here to eliminate time-consuming tasks from your workflow, like calling insurers.

If you want to save time on insurance verifications, prior authorizations, and claims status phone calls to payors, we would be happy to assist you! Schedule a consultation with our team today.

Does SuperDial integrate with my EHR?

Our process is designed to eliminate tedious tasks from your workflow. Often, the most effective method is connecting SuperDial to your EHR or practice management software. When integrating SuperDial with your EHR, SuperDial will sign a Business Associate Agreement (BAA) to keep your practice HIPAA-compliant and then request any credentials and/or access keys we need.

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Automated outbound healthcare phone calls

**We can handle any outbound call**

End-to-end phone calls powered by Artificial Intelligence

Hear the magic for yourself

**Calls customized to your use case**

Dental Appointment Scheduling Phone Calls

Seamlessly place calls with our API

FAQ

Why SuperDial for Billing?

Is SuperDial secure?

Is SuperDial right for my practice?

Does SuperDial integrate with my EHR?

Integrate with your clinical data & billing systems