Three Composable AI Agents for Healthcare Revenue Cycle Teams
SuperDial builds voice and multimodal AI agents that talk to — and for — any healthcare entity: payers, providers, and pharma. Not a generic AI agent adapted to healthcare — one built from inside an RCM company, for RCM work.
Trusted by leading RCM teams
the problem
Not every AI agent is built for the realities of payer calls, IVRs, and RCM workflows.
Generic AI agents can draft a summary or script a workflow — but healthcare payer operations require navigating IVR trees on the first try, waiting on hold, talking to live reps, and handling exceptions a script doesn't anticipate. SuperDial's agents were built inside an RCM company to do exactly that.
Three Composable Agents
Mix and match to automate any interaction across the healthcare system
Agent
Typical Metrics
Typical Outcomes
Outbound voice agent
Calls to any healthcare entity
— we place the call
Outbound voice agent
Inbound voice agent
Calls from any healthcare entity — we answer the call
Patients & members, Providers, Payers
Multimodal agent
EDI, portals, and voice fallback
— used alongside either voice agent
— used alongside either voice agent
EDI/APIs, Portals, Voice fallback
What Makes SuperDial Different
RCM Expertise & Proprietary Data Flywheel
Born within an RCM company and purpose-built for RCM — data concentrated across RCM use cases powers continuous improvement through LLM fine-tuning.
Maximum Configurability & Best-in-Class Performance
A flexible call-schema UI integrates your SOPs and institutional knowledge, backed by proprietary AI-driven auditing and general-purpose IVR navigation that reaches any payer, even on the first try.
Forward-Deployed Engineering Model
SuperDial engineers embed into customer teams to build dynamic, zero-click workflows — fine-tuned on customer-specific, de-identified data used exclusively for that client.
Enterprise-Grade Support & Security
Clear, robust API functionality, HIPAA and SOC 2 Type II compliance, shared Slack/Teams channels, and proactive monitoring with continuous improvement.
Core Use Cases
Operate payer workflows from one portal.
Benefits Verification / Eligibility
Prior Authorization
Claim Status & Follow-Up
Denial Management
Credentialing & Enrollment
Provider Data Attestation
Inbound & Patient-Facing Calls
Real World Proofed
160,000+
hours saved for customers in 2025
90%
time reduction on payer workflows
4x
more team throughput
7M+
payer-provider interactions handled
Hear from our Customer
"SuperDial has allowed our most talented tracers to do what they do best — more time to re-submit and appeal claims, rather than spend unnecessary time on the phone."
— Karla Morales, VP of RCM, West Coast Dental
“SuperDial can customize a script for just about anything you need. Our team loves SuperDial. It just works. It gives us the answers we need and it pulls out the correct information.”
— Gavi Cohn, Managing Partner, APEX IONM
Compliant
Healthcare-ready by default.
HIPAA compliant and SOC 2 Type II, with BAAs before PHI exchange, HITRUST e1 CERTIFIED, AES-256 at rest, SSO, MFA, access controls, vendor security review support, and audit-ready workflow outputs.
HIPAA Compliant
SOC 2 Type II
HITRUST e1 CERTIFIED
BAA Available
AES-256 at Rest
SSO & MFA
See how SuperDial handles eligibility & benefits verification for your team
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