Automate benefits verification across payer channels.
SuperDial retrieves benefit and eligibility data from payers using voice agents, portals, APIs, EDI, and documents, then returns structured fields your team can use before service, billing, or authorization.
Data returned
The benefit details your team actually needs.
Coverage
Eligibility status
Plan type
Network status
Coverage effective dates
Cost Details
Deductible remaining
Out-of-pocket remaining
Copay
Coinsurance
Accumulators
Requirements
Authorizations
Referrals
Carve-outs
Benefit limitations
evidence
Source channel and timestamp
Transcript or evidence link where available
How It Works
01
01
You send the patient, provider, payer, and service context.
02
02
SuperDial identifies the best payer channels for the required fields.
03
03
Voice agents call payers when phone verification is needed.
04
04
Portal, API, EDI, and document automations run where useful.
05
05
Results are normalized into your output schema.
06
06
Exceptions route back with clear next steps.
use cases
Automate your patient access.
Pre-Visit Verification
Confirm coverage and patient responsibility before the appointment.
Specialty Workflows
Retrieve service-specific benefits and requirements for high-complexity care.
Dental and DSO Benefits
Confirm plan details, limitations, eligibility, and payer-specific rules for high-volume appointment schedules.
Exceptions from EDI
Use voice or portal channels when a structured transaction returns incomplete or ambiguous data.
Benefits verification automation, answered
What benefit details does SuperDial verify?
Eligibility and plan status, deductible and amount remaining, out-of-pocket maximum, copay and coinsurance, coverage for the specific procedure codes, network status, and whether an authorization is required.
Does this replace our clearinghouse eligibility check?
No. It runs after the 270/271 response, when the EDI reply is missing the detail your team needs, and goes to the portal or the phone to get it.
When do results come back?
Requests run in batches ahead of the appointment date you set, and each result posts as its call completes.
Which specialties use it?
Dental groups and DSOs, intraoperative neuromonitoring, behavioral health, physical therapy and other specialty groups whose benefit questions are code-specific.
Verify benefits without another manual payer call.
Start with a representative batch and define the benefit fields you need back.
