Automate claim status follow-up at scale.
SuperDial retrieves claim status, payment details, denial reasons, and next actions from payers using voice agents, portals, APIs, EDI, and structured output workflows.
the problem
Aged AR is full of unanswered payer questions.
Teams lose time calling payers to ask whether a claim was received, processed, paid, denied, or missing information. SuperDial automates that retrieval layer and returns the answer in a consistent format.
Data returned
Reduce AR days and reclaim staff time with automated claim status and appeal follow-ups.
Claim details
Claim received date
Claim status
Processing status
Paid/denied/pending indicator
Payer reference number
Payment Details
Paid amount
Allowed amount
Patient responsibility
Payment date
Check/EFT number
next steps
Denial reason
Reconsideration/appeal path
Next action
evidence
Source evidence
Transcripts/recordings when applicable
use cases
Turn claim follow-up into cash velocity.
Aged AR Work Queues
Prioritize accounts based on payer status and next action.
No-Response Claims
Confirm whether a payer received the claim and what is required next.
Underpayment Checks
Retrieve payment details and supporting information for review.
Denial Triage
Identify denial reasons and route to the right follow-up path.
Turn claim follow-up into structured payer data.
Give SuperDial the queue that keeps sending your team back to the phone.
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