Voice AI Agents for Eligibility & Benefits Verification
SuperDial deploys voice-first AI agents that call payers, navigate IVRs, and check payer portals to continuously verify eligibility, coverage, and benefits data — so your team doesn't have to.
Trusted by leading RCM teams
the problem
Every benefit check that requires a call or a portal login pulls your team off higher-value work.
RCM teams and provider groups lose hours every day confirming coverage, deductibles, and plan details one payer at a time — on hold, in IVRs, or clicking through portals. Margins disappear when every answer requires another call.
SuPERDIAL Platform overview
Built for the channels payers actually use.
Voice Agent
AI agents dial payer lines, navigate IVRs, wait on hold, speak with representatives, and capture answers in real time.
Portal Automation
SuperDial navigates payer portals, retrieves status, captures documents, and extracts relevant fields.
EDI and API Connectivity
Every result returns as machine-readable fields, a plain-language summary, timestamps, and a full audit trail.
What SuperDial Retrieves
One structured result per eligibility check
Fields Retrieved
Eligibility status
Coverage effective dates
Plan type
Deductible remaining
Out-of-pocket remaining
Copay / coinsurance
Accumulators & carve-outs
Authorization requirements
Referral requirements
Network status
Benefit limitations
Source channel + timestamp + evidence link
Real World Proofed
160,000+
hours saved for customers in 2025
90%
time reduction on payer workflows
4x
more team throughput
7M+
payer-provider interactions handled
"SuperDial has allowed our most talented tracers to do what they do best — more time to re-submit and appeal claims, rather than spend unnecessary time on the phone."
— Karla Morales, VP of RCM, West Coast Dental
Compliant
Healthcare-ready by default.
HIPAA compliant and SOC 2 Type II, with BAAs before PHI exchange, HITRUST e1 CERTIFIED, AES-256 at rest, SSO, MFA, access controls, vendor security review support, and audit-ready workflow outputs.
HIPAA Compliant
SOC 2 Type II
HITRUST e1 CERTIFIED
BAA Available
AES-256 at Rest
SSO & MFA
See how SuperDial handles eligibility & benefits verification for your team
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