Clear the payer backlog that sits between surgery and payment.

Orthopedic groups run on authorizations, imaging approvals, workers' comp claims, and surgeon credentialing. SuperDial's AI agents make the payer calls, wait on hold, and return structured answers your team can act on.

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the problem

Every surgery date is waiting on a payer answer somebody has to chase.

Auth status for a joint replacement, benefits for an MRI, a workers' comp claim stuck with an adjuster, a new surgeon's enrollment at the ASC. One visit can carry several CPT codes and several payer questions. Each one is a call, a hold, and a note typed by hand, and the queue grows faster than the team.

What SuperDial handles.

Prior Authorizations

Auth required or not, auth number, status, expiration, missing items, and next steps for surgical, imaging, injection, and DME requests.

Benefits Verification

Eligibility, deductible, out-of-pocket remaining, copay and coinsurance, and network status for surgical, in-office, and DME services.

Claims and Denials

Claim status, denial reason, allowed amount, check or EFT details, and the reconsideration path, including workers' comp and auto claims.

Credentialing and Enrollment

Panel status, effective dates, and outstanding items for new surgeons, PAs, and ASC or hospital locations.

Provider Data Workflows

Directory details, specialty, locations, and new-patient status across every payer you contract with.

How it fits

Works with the systems your team already uses.

Start with a batch upload from your auth or AR work queue. Move to APIs, webhooks, or EHR/PMS write-back when the workflow is ready. SuperDial checks EDI, APIs, and payer portals first and calls only for what is still missing, then returns structured fields, notes, transcripts, recordings, and status codes that fit into your existing process.

CSV Batch Upload

API + Webhooks

EHR/PMS Write-back

Best pilot workflows