Coverage changes more often than the schedule does.

Primary care groups verify coverage that shifts at every renewal, obtain authorizations and referrals for other people's services, and work thousands of small claims. SuperDial's AI agents make those payer calls and return structured answers your team can act on.

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the problem

Every visit depends on a coverage answer, and the answer keeps moving.

A patient dropped from Medicaid at renewal, a marketplace plan that changed in January, a Medicare Advantage member whose last wellness visit date nobody can find, an imaging referral waiting on the benefit manager, a weight-loss drug stuck in authorization. The claims are small, the calls are long, and the front desk and the billing office both run on hold time.

What SuperDial handles.

Prior Authorizations

Auth required or not, auth number, status, expiration, and next steps for imaging, specialty drugs, DME, specialist referrals, and HMO approvals your providers order.

Benefits Verification

Eligibility, the plan and product in force, assigned primary care provider, referral requirements, deductible and copay, and preventive and wellness visit eligibility dates.

Claims and Denials

Claim status, denial reason, allowed amount, check or EFT details, and the reconsideration path for visit, preventive, and care management claims.

Credentialing and Enrollment

Panel status, effective dates, PCP panel loads, and outstanding items for new clinicians and locations across Medicaid, Medicare Advantage, and commercial plans.

Provider Data Workflows

Directory details, locations, panel status, and new-patient acceptance across every payer you contract with.

How it fits

Works with the systems your team already uses.

Start with a batch upload from your eligibility or AR work queue. Move to APIs, webhooks, or EHR/PMS write-back when the workflow is ready. SuperDial checks EDI, APIs, and payer portals first and calls only for what is still missing, then returns structured fields, notes, transcripts, recordings, and status codes that fit into your existing process.

CSV Batch Upload

API + Webhooks

EHR/PMS Write-back

Best pilot workflows