Know which plan holds the benefit before the first session.

Behavioral health groups verify benefits across carve-outs, chase continued-stay authorizations, and panel new clinicians every month. SuperDial's AI agents make those payer calls, wait on hold, and return structured answers your team can act on.

Book a Demo

the problem

Every new client is a payer question the eligibility response does not answer.

Which managed behavioral health organization actually holds the benefit, whether telehealth and audio-only visits are covered, when a session count triggers medical necessity review, whether a supervised associate is billable under this plan. Then the IOP and PHP programs need continued-stay status, and the new therapist is still waiting to be paneled. Each one is a call, a hold, and a note typed by hand.

What SuperDial handles.

Prior Authorizations

Auth required or not, authorized units, continued-stay and concurrent review status, expiration, and next steps for IOP, PHP, and extended outpatient care.

Benefits Verification

Eligibility, the carve-out that holds the mental health benefit, deductible and copay, telehealth coverage, session review triggers, and billable provider types.

Claims and Denials

Claim status, denial reason, allowed amount, check or EFT details, and the reconsideration path for session-limit, level-of-care, and wrong-payer denials.

Credentialing and Enrollment

Panel status, effective dates, and outstanding items for new clinicians, associates, and locations across Medicaid MCOs and commercial plans.

Provider Data Workflows

Directory details, specialties, locations, telehealth availability, and new-client status across every payer you contract with.

How it fits

Works with the systems your team already uses.

Start with a batch upload from your intake or utilization review work queue. Move to APIs, webhooks, or EHR/PMS write-back when the workflow is ready. SuperDial checks EDI, APIs, and payer portals first and calls only for what is still missing, then returns structured fields, notes, transcripts, recordings, and status codes that fit into your existing process.

CSV Batch Upload

API + Webhooks

EHR/PMS Write-back

Best pilot workflows

Start where the call burden is obvious.

Intake benefits with carve-out and telehealth coverage

Continued-stay authorization status for IOP and PHP

Session-limit and UR denial follow-up

Aged claim status by MCO

Paneling status for new clinicians

We integrate with all EHRs.

Start with the intake benefits queue your front desk calls on every day.

Bring a batch of new clients or pending continued-stay reviews. We define the fields, make the calls, and show what comes back. No ops redesign required.

Book a Demo