Every injection series has an auth, a session count, and a relief threshold.

Interventional pain groups authorize procedure series against numeric criteria, bill office and ASC claims for the same visit, and follow up with workers' comp adjusters. SuperDial's AI agents make those payer calls and return structured answers your team can act on.

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the problem

Payers count sessions and percentages, and now Medicare does too.

An epidural series capped per region per year, a radiofrequency ablation waiting on two diagnostic blocks, a stimulator trial that must show enough relief before the permanent implant, a workers' comp claim stuck with an adjuster, a drug screen denied again. Each one is a call with a rule attached, and the auth lead cannot keep up with the procedure schedule.

What SuperDial handles.

Prior Authorizations

Auth required or not, session counts and relief criteria met, auth number, status, expiration, and next steps for epidurals, facet blocks, ablations, stimulator trials and implants, and kyphoplasty.

Benefits Verification

Eligibility, deductible, out-of-pocket remaining, copay and coinsurance, and coverage for procedures, physical therapy visit limits, and DME.

Claims and Denials

Claim status, denial reason, allowed amount, check or EFT details, and the reconsideration path for office and ASC claim pairs, drug screens, and workers' comp and auto claims.

Credentialing and Enrollment

Panel status, effective dates, and outstanding items for new physicians, APPs, ASC locations, and workers' comp networks.

Provider Data Workflows

Directory details, locations, and new-patient status across every payer and comp carrier you contract with.

How it fits

Works with the systems your team already uses.

Start with a batch upload from your auth or AR work queue. Move to APIs, webhooks, or EHR/PMS write-back when the workflow is ready. SuperDial checks EDI, APIs, and payer portals first and calls only for what is still missing, then returns structured fields, notes, transcripts, recordings, and status codes that fit into your existing process.

CSV Batch Upload

API + Webhooks

EHR/PMS Write-back

Best pilot workflows

Start where the call burden is obvious.

Epidural, facet, and ablation auth status with session counts

Stimulator trial and implant auth status

Workers' comp and auto claim status with adjusters

Office and ASC claim pairs and drug screen denials

Enrollment status for new sites and APPs

We integrate with all EHRs.

Start with the procedure auth queue your team calls on every day.

Bring a batch of scheduled injection series or open workers' comp claims. We define the fields, make the calls, and show what comes back. No ops redesign required.

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