Clear the surgical auth queue before the OR schedule fills.

ENT groups authorize sinus surgery, sleep implants, and cochlear devices, verify hearing aid and allergy benefits, and fight same-day procedure denials. SuperDial's AI agents make those payer calls and return structured answers your team can act on.

Book a Demo

the problem

Every scheduled case has a documentation gate and a payer line behind it.

A balloon dilation waiting on proof of failed medical therapy, a hypoglossal nerve stimulator with a sleep study the plan wants dated, a cochlear implant auth that takes weeks, a hearing aid allowance the eligibility response never shows. Then the in-office endoscopy denies against the visit and the allergy build-up doses come back unpaid. The surgical coordinators spend the day on hold.

What SuperDial handles.

Prior Authorizations

Auth required or not, criteria status, auth number, expiration, missing items, and next steps for sinus, septal, tonsil, sleep, and cochlear cases.

Benefits Verification

Eligibility, deductible, out-of-pocket remaining, copay and coinsurance, hearing aid allowances and frequency limits, and immunotherapy unit caps.

Claims and Denials

Claim status, denial reason, allowed amount, check or EFT details, and the reconsideration path for same-day procedure, global-period, and immunotherapy denials.

Credentialing and Enrollment

Panel status, effective dates, and outstanding items for new surgeons, audiologists, APPs, and acquired practices.

Provider Data Workflows

Directory details, subspecialty, locations, and new-patient status across every payer you contract with.

How it fits

Works with the systems your team already uses.

Start with a batch upload from your surgical coordinator or AR work queue. Move to APIs, webhooks, or EHR/PMS write-back when the workflow is ready. SuperDial checks EDI, APIs, and payer portals first and calls only for what is still missing, then returns structured fields, notes, transcripts, recordings, and status codes that fit into your existing process.

CSV Batch Upload

API + Webhooks

EHR/PMS Write-back

Best pilot workflows

Start where the call burden is obvious.

Surgical auth status and criteria checks

Hearing aid, cochlear, and immunotherapy benefits

Same-day procedure and global-period denial follow-up

Immunotherapy denial sweep

Enrollment status for new audiologists and acquired providers

We integrate with all EHRs.

Start with the surgical auth queue your coordinators call on every day.

Bring a batch of scheduled cases or denied in-office procedures. We define the fields, make the calls, and show what comes back. No ops redesign required.

Book a Demo