Voice AI Agents for Prior Authorization
SuperDial deploys voice-first AI agents that call payers, navigate IVRs, and check portals to continuously retrieve prior authorization status, requirements, and next steps — so your team doesn't have to.
Trusted by leading RCM teams
the problem
Every hour spent chasing auth status is an hour not spent on patient care or complex claims.
Prior auth status checks are repetitive, payer-specific, and time-consuming — different portals, different hold queues, different documentation requirements. Delays here delay care and delay cash flow.
Platform overview
Built for the channels payers actually use.
Voice Agent
AI agents dial payer lines, navigate IVRs, wait on hold, speak with representatives, and capture answers in real time.
Portal Automation
SuperDial navigates payer portals, retrieves status, captures documents, and extracts relevant fields.
EDI and API Connectivity
Where structured channels work, SuperDial uses them. Where they fail or return incomplete data, SuperDial escalates intelligently.
What SuperDial Retrieves
One structured result per eligibility check
Fields Retrieved
Eligibility status
Coverage effective dates
Plan type
Deductible remaining
Out-of-pocket remaining
Copay / coinsurance
Accumulators & carve-outs
Authorization requirements
Referral requirements
Network status
Benefit limitations
Source channel + timestamp + evidence link
Real World Proofed
160,000+
hours saved for customers in 2025
90%
time reduction on payer workflows
4x
more team throughput
7M+
payer-provider interactions handled
Compliant
Healthcare-ready by default.
HIPAA compliant and SOC 2 Type II, with BAAs before PHI exchange, HITRUST e1 CERTIFIED, AES-256 at rest, SSO, MFA, access controls, vendor security review support, and audit-ready workflow outputs.
HIPAA Compliant
SOC 2 Type II
HITRUST e1 CERTIFIED
BAA Available
AES-256 at Rest
SSO & MFA
See how SuperDial handles prior authorization for your team
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