Automate patient calls without adding call center headcount.
SuperDial helps healthcare teams automate high-volume patient outreach across reminders, scheduling, intake, follow-up, care gap closure, and payment workflows. Reach patients faster, capture structured outcomes, and escalate to staff only when human help is needed.
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Market Proved
Trusted by leading healthcare operations teams
5M+
healthcare interactions handled
90%
time reduction
4x
Up to 4x more team throughput
Hear a real workflow
Hear real payer calls.
Listen to SuperDial handle payer and provider conversations across claim follow-up, benefits verification, authorization status, credentialing, enrollment, and provider data workflows.
Click to play real payer interactions. Follow the waveform, transcript, extracted fields, and final structured result as SuperDial navigates each step.
how it works
Patient call process.
01
Receive the request
SuperDial ingests the patient outreach workflow and maps the exact outcome your team needs.
02
Identify the right patient path
The platform determines the best next step based on the call reason, patient status, appointment details, and escalation rules.
03
Plan the conversation
SuperDial sequences the call flow around confirmation, verification, patient response, and required documentation.
04
Adapt to the interaction
Calls adjust in real time based on whether the patient confirms, requests help, asks to reschedule, declines, or needs a live transfer.
05
Execute and escalate
SuperDial ingests the patient outreach workflow and maps the exact outcome your team needs.
06
Deliver one unified result
Every call returns a structured outcome your team can use immediately.
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structured outputs
Every completed patient call comes back structured and auditable.
Get machine-readable outcomes your systems can use, a concise summary your team can skim, and call recordings and transcripts when permitted. Deliver results by API, webhook, CSV, portal, or system write-back.
Patient reached
Appointment confirmed
Reschedule requested
Callback requested
Voicemail left
No answer
Wrong number
Intake incomplete
Payment question
Escalated to staff
Patient declined outreach
Case Studies
Proven in real patient operations.
See how provider groups, MSOs, DSOs, health systems, and RCM teams use SuperDial to reduce call volume, improve patient follow-up, and complete more outreach without adding headcount.
All Case Studies
Integrations
Start fast. Integrate deeply.
Start with secure CSV uploads for pilots, then move to REST APIs, webhooks, and EHR/PMS integrations as volume grows. Support common scheduling queues, patient worklists, CRM workflows, and custom write-back requirements.
CSV Upload
API + Webhooks
EHR / PMS Write-back
Scheduling System Integration
White-label / Partner Workflows
Security / compliance
Enterprise-ready for patient communication.
Built for healthcare workflows with HIPAA compliance, SOC 2 Type II controls, BAAs before PHI exchange, TLS in transit, AES-256 at rest, and support for SSO, MFA, vendor security reviews, consent-aware workflows, and customer-specific data controls.
Run a pilot on a real patient calling workflow.
Bring a representative patient list, define your call script and output schema, and validate ROI with your own workflows in 30 to 90 days.
Book a Demo
